JTL Wawi, Your ERP Cockpit
From client setup to daily operations, TwoPixels sets up your JTL Wawi and keeps it running.
Open price calculator →JTL Wawi is the heart of modern e-commerce operations: product management, order processing, supplier management, shipping, and shop integration from a single central interface. That is exactly why correct setup is critical, errors in the base configuration affect every single process. TwoPixels GmbH guides you from planning to stable operation.
JTL Service Partner for Wawi Setup in Niedersachsen
As an official JTL Service Partner, TwoPixels GmbH sets up JTL Wawi following a proven, structured process. We know the most common pitfalls of new installations from 6 active production clients that we operate every day, and we avoid them systematically.
The setup starts with an analysis of your business processes: which products you manage, how your warehouses are organized, which shipping carriers you use, which print templates you need, and which shops should be connected. Only then is Wawi configured, not the other way around.
- Needs analysis before every setup (no one-size-fits-all)
- Configuration of product master data, warehouse management, and shipping profiles
- Setup of payment methods, tax classes, and clients
- Integration of shipping carriers (DHL, DPD, UPS, Hermes, and more)
- Activation and configuration of the relevant JTL extensions
Migration from Legacy Systems to JTL Wawi
Already running an ERP system and want to switch to JTL Wawi? TwoPixels carries out structured data migration projects. We import product master data, customer data, historical orders, and supplier data, with validation steps before every import run, so nothing gets lost.
A critical point in Wawi migrations is the configuration of inventory data: stock levels must be transferred precisely as of the cutoff date, open orders carried over correctly, and ongoing subscriptions or order series taken into account. For every migration project, we create a detailed data map and a rollback-capable migration plan.
- Analysis and mapping of source data to the JTL data model
- Import validation in a test environment before production migration
- Inventory transfer as of the defined cutoff date
- Rollback plan for emergencies
- Handover with a documented acceptance report
JTL Wawi Training, Your Team Becomes Self-Sufficient
The best setup does not help much if your team cannot operate Wawi confidently. TwoPixels offers structured training sessions based on the actual day-to-day work of your staff, not a generic demo tutorial, but training on your own Wawi instance with your own products.
Training topics depend on your business size and processes. For warehouse staff, the focus is on goods receipt, picking, and shipping; for purchasing, supplier orders and inventory maintenance; for accounting, exports, tax reports, and DATEV integration. All training sessions are conducted in small groups or as one-on-one training.
- Training on your production instance (no demo mode)
- Role-specific agenda (warehouse, purchasing, accounting, administration)
- Remote training or on-site in Schortens / Wilhelmshaven
- Follow-up documentation in the TwoPixels wiki
- Refresher sessions after major JTL updates
Ongoing Support and 3rd-Level Escalation
JTL Wawi is updated regularly. New versions bring new features, but sometimes also new pitfalls, especially when third-party systems are connected. TwoPixels takes over ongoing support for your Wawi installation: a ticketing system with guaranteed response time, monthly update planning, and, if needed, direct access to the JTL escalation path through our service partner status.
For customers with TwoPixels Bridge and Shopify integration, we bundle support across every layer: Wawi, connector, Shopify API, and our own infrastructure. You have a single point of contact, not three different providers pointing fingers at each other.
- Ticketing system with an SLA of under 4 hours response time (business days)
- Monthly maintenance windows for updates and patches
- Direct JTL escalation path through service partner status
- Monitoring of Wawi services and bridge connection
- Quarterly review meetings on performance and roadmap
Industry Experience from Practice
TwoPixels supports JTL Wawi installations in industries with special requirements: food-adjacent products (kratom, botanicals), lifestyle and vaping, gastronomy equipment, and fashion. Every industry has its own requirements for product data structure, compliance texts, shipping weights, and country-specific legal obligations.
This knowledge benefits you directly: we know which JTL fields are used for GPSR compliance texts, how variant products are correctly structured for Shopify, and how multi-client setups with separate Shopify stores are run from a single Wawi instance. TwoPixels has been supporting JTL Wawi installations since 2018.
- Experience with JTL Wawi in e-commerce industries with compliance requirements
- Expertise in GPSR data fields, tax classes, and export configuration
- Multi-client setups with separate Shopify stores from a single Wawi
- Direct integration with n8n automations (blog, restocking, reporting)
FAQ, JTL Wawi Setup & Support
How long does a JTL Wawi setup take?
Do I need to buy JTL Wawi myself, or does TwoPixels handle that?
Can TwoPixels take over a Wawi installation someone else set up?
Which JTL versions are supported?
Does TwoPixels also offer JTL-eazyAuction or JTL-POS integration?
What does ongoing support cost?
All JTL Services at a Glance
- JTL Hosting, Server & Database/jtl-hosting
- JTL Service Partner Overview/jtl-service-partner
- TwoPixels Bridge/jtl-bridge
- JTL API Integration/jtl-api
- JTL Shopify Integration/jtl-shopify-anbindung
- Multilingual Print Templates/jtl-druckvorlagen
- Product Translation (AI)/jtl-uebersetzungen
- SEO & Backups/jtl-seo-backup
- Shopify Plus Agency/shopify
- Online Store/webshop
Request Consulting Now
Speak directly with Christopher Schütz, Managing Director of TwoPixels GmbH and official point of contact as JTL Service Partner Silver.
TwoPixels GmbH · Nadorster Straße 26 · 26419 Schortens · info@webagentur-twopixels.de
JTL Wawi Support in Your Region
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