Certified by JTL
AI-generated
WawiShop
Certified by JTL

JTL Service Partner Silver

Officially certified JTL partner supporting 6 active clients with an SLA under 4 hours.

Open the price calculator →

TwoPixels GmbH is an official JTL Service Partner based in Schortens near Wilhelmshaven. We actively support 6 JTL-Wawi clients with our own infrastructure, our own bridge connector and a fully integrated Shopify connection. From initial setup to ongoing 3rd-level support, everything from a single source.

★ Quick Option

38 ready-made templates from €850, testable live

Prefer to get started right away? Browse our template catalog, configure colors and modules live and book at a fixed price.

View all 38 templates →

Official JTL Service Partner Since 2018

TwoPixels GmbH holds official JTL Service Partner status, meeting the strict requirements JTL-Software GmbH sets for quality, process reliability and customer support. As a certified partner, we have direct access to JTL resources, pre-release information and a dedicated partner channel, all to the benefit of our clients.

What this means for you: we do not implement workarounds, we build to the official specifications. When JTL releases an update, we are prepared before it affects your operations.

  • Certified JTL Service Partner (officially listed)
  • Direct line to the JTL support escalation path
  • Access to beta documentation ahead of general release
  • 6 active clients in production, daily JTL operations, no theoretical knowledge only

Our JTL Services at a Glance

TwoPixels covers the entire JTL lifecycle. Whether you are setting up JTL-Wawi for the first time, migrating an existing installation or expanding a running shop with new sales channels, we know every step from hands-on experience.

Our services cover JTL-Wawi consulting, setup and training as well as technical integration of third-party systems via REST API. We built our own connector, the TwoPixels Bridge, which links JTL-Wawi with Shopify and goes far beyond the standard JTL connector in stability and fault tolerance. In addition, we operate print template systems for multilingual delivery notes, invoices and GPSR product data sheets, plus an AI-powered translation service for JTL article data.

Our Own Infrastructure, No Shared-Hosting Risk

TwoPixels runs all JTL systems on our own, fully managed infrastructure in the EU. No shared hosting, no third-party cloud without control. The JTL bridge runs in its own isolated environment, databases are backed up automatically every 6 hours, and errors are detected immediately through an internal monitoring system (Wazuh).

This full ownership of the infrastructure is a key difference from agencies that install JTL tools on customer servers and then manage them remotely. At TwoPixels, we always know exactly what is running on which system, and why.

  • Our own dedicated server per client (EU data center)
  • Automatic backups every 6 hours (daily full backup at 3:00 am)
  • Security monitoring (SIEM) on all production systems
  • Health checks for the JTL bridge and API endpoints around the clock
  • Complete separation of client data

Local Partner for Friesland and Lower Saxony, Active Nationwide

TwoPixels GmbH is based in Schortens, just a few kilometers from Wilhelmshaven and Jever. For merchants in the Friesland district, we offer personal on-site appointments on request. For clients across Germany, we work fully remotely, with the same response times and the same processes.

TwoPixels has supported JTL-Wawi installations since 2018. During this time, we have built up clients in the food, cosmetics, vaping products and hospitality sectors. Each of these industries has its own requirements for product data, print templates, shipping logistics and legal texts. This industry know-how flows directly into our consulting.

  • Personal on-site consulting available in Schortens / Wilhelmshaven
  • Fully remote support for clients across Germany
  • Experience in e-commerce industries with special compliance requirements
  • Contact: Christopher Schütz, Managing Director of TwoPixels GmbH

Trust & Numbers

Facts, not promises: TwoPixels GmbH manages 6 active JTL-Wawi production clients. Since its go-live, the TwoPixels Bridge has not recorded a single unplanned sync outage longer than 15 minutes. All systems run under real-time monitoring. Print templates are available in up to 8 languages. The average response time on support tickets is under 4 hours on business days.

  • Official JTL Service Partner (listed on jtl-software.com)
  • 6 active JTL clients in production
  • Proprietary bridge technology (no standard plugin setup)
  • Backup SLA: maximum 6-hour data loss window
  • Support response time: under 4 hours (business days)

FAQ, JTL Service Partner

What sets a JTL Service Partner apart from a regular JTL provider?
Official JTL Service Partners are vetted and listed by JTL-Software GmbH and gain access to extended support and developer resources. This guarantees quality standards that independent providers are not required to prove.
Does TwoPixels also support small merchants with only a few orders per day?
Yes. Our infrastructure and processes scale from 10 to over 10,000 orders per month. For smaller clients, we also offer entry-level packages without long-term commitment.
Is all data stored securely with TwoPixels?
All client data is stored completely separately (separate database schemas, isolated containers). The infrastructure is located in EU data centers and is subject to GDPR.
Can TwoPixels take over an existing JTL-Wawi installation?
Yes. We first carry out an audit of the existing installation and then create a migration plan. In most cases, a seamless transition without any operational downtime is possible.
How quickly can I get started?
After our initial call, we deliver a concrete effort estimate within 5 business days. Simple setups then go live within 2 to 3 weeks.
Does TwoPixels also offer ongoing Wawi support without a setup project?
Yes. We also take over ongoing support and monitoring for existing JTL installations that were set up by another provider.

All JTL Services at a Glance

Request a Consultation Now

Speak directly with Christopher Schütz, Managing Director of TwoPixels GmbH and official point of contact as JTL Service Partner Silver.

Request Consultation +49 1556 7039821

TwoPixels GmbH · Nadorster Straße 26 · 26419 Schortens · info@webagentur-twopixels.de

Get Free Consultation